Japanese for Retail & Apparel Jobs
Essential phrases for clothing stores and retail work in Japan.
Retail and apparel work in Japan is all about attentive customer service. Customers expect to be greeted the moment they walk in, and your tone and phrasing matter as much as the information itself. You'll also need to handle returns, wrap gifts, and process payments smoothly. These phrases cover greeting, assisting with sizes, managing the fitting room, and register-side communication.
Customer Assistance
何かお探しですか？
Nanika osagashi desu ka?
Are you looking for something?
このデザインは今季の新作です。
Kono dezain wa konki no shinsaku desu.
This design is new this season.
サイズ違いをお持ちしましょうか？
Saizu chigai wo omochi shimashou ka?
Shall I bring a different size?
こちらは残り1点です。
Kochira wa nokori itten desu.
This is the last one.
ただいまセール中です。
Tadaima seeru chuu desu.
We're having a sale right now.
Fitting Room
試着室はあちらです。
Shichakushitsu wa achira desu.
The fitting room is over there.
何点までお持ち込みいただけます。
Nanten made omochikomi itadakemasu.
You can bring in up to [number] items.
サイズはいかがでしたか？
Saizu wa ikaga deshita ka?
How was the size?
お似合いですよ。
Oniai desu yo.
It looks great on you.
Register & Wrapping
ギフト用にお包みしましょうか？
Gifuto you ni otsutsumi shimashou ka?
Shall I wrap it as a gift?
ポイントカードはお持ちですか？
Pointo kaado wa omochi desu ka?
Do you have a point card?
返品・交換は7日以内にお願いします。
Henpin, koukan wa nanokainai ni onegai shimasu.
Returns and exchanges within 7 days, please.
またのお越しをお待ちしております。
Mata no okoshi wo omachi shite orimasu.
We look forward to your next visit.
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